Shipping policy

Last updated: 8/19/2026

At Lucent Loft, we want you to deeply enjoy your shopping experience, which should 100 percent include clear and straightforward policies. I mean, who in the world likes unclear policies right? We offer Free shipping on all orders within the United States!

Our Shipping Locations

Our shipping policy applies to orders shipped within:

  • The United States of America

The Delivery Times

Down here you'll find the estimated delivery timelines:

  • We Stop Processing Orders At: 

6:00 PM CST

Orders Placed after this time will begin being processed in our next business day, which will most likely add one extra day to the delivery time.

  • Time We Take Processing Orders:

1-2 business days, Monday-Friday

When your order is processed, it will be shipped via our trusty carriers.

  • Estimated Time Frame for Transit:

6-8 business days, Monday-Friday

  • Estimated Delivery time:

The total estimated delivery time is 7-10 business days

Important note: Please keep in mind that delivery times are estimates and may vary due to factors outside our control.

These Are our Carrier services

We partner up with reliable shipping carriers to deliver order within the United States, which, including:

  • USPS
  • UPS
  • FedEx

Any Shipping Costs You Ask?

  • Nope, Free Shipping:

All orders within The United States will qualify for free shipping with no minimum order required

In Case There are Delivery Issues

In any unfortunate case that you experience any delivery issues, which includes delays or lost packages, please, feel free to contact our customer service team immediately. We're here for you and to help ensure your order arrives safely.

Heres how to Track your Order

When your order ships, you will then receive and email confirmation which has your tracking number. You can track your shipment on our order tracking page:

Any changes to this policy

Per usual, we have the right to update this policy at any given time. Any changes will be reflected on this page with a revised Last Updated Date. We recommend you review this policy once in a while. By you continuing to use our website, it is your acceptance of the updated policy.

Got Any Questions?

Visit our FAQ page or contact our customer support team for assistance

Contact information

    Store Address: 585 South Martin Luther King Jr Avenue, Waukegan Illinois 60085, United States

    Store Email: info@lucentloft.com

    Store Phone: +1 224-372-5408

    Customer Service Hours: Monday to Friday: 9:00 AM - 5:00 PM (CST)

    We do our best to reply to your e-mail within 1-2 business days.